EY Unveils EY.ai: A Game-Changing Platform Blending Human Expertise and AI for Business Transformation

EY Unveils EY.ai: A Game-Changing Platform Blending Human Expertise and AI for Business Transformation

(IN BRIEF) The global EY organization has launched a groundbreaking platform called EY.ai, which combines human expertise and artificial intelligence to help clients transform their businesses responsibly through AI adoption. EY.ai is supported by substantial investments and integrates AI into EY’s proprietary technologies. It also focuses on upskilling its workforce in AI knowledge. EY.ai forms partnerships with leading organizations, such as Microsoft and Dell Technologies, to enhance its AI capabilities. The platform includes the EY.ai Confidence Index and Maturity Model to evaluate AI usage and prioritize initiatives. EY.ai’s expanding portfolio features AI solutions and services. EY is also exploring joint research opportunities in AI with the University of Southern California. The launch is accompanied by a creative marketing campaign showcasing the positive impact of AI on EY services.

(PRESS RELEASE) LONDON, 13-Sep-2023 — /EuropaWire/ — The global EY organization, a multinational professional services firm, is thrilled to announce the launch of EY.ai, a revolutionary platform designed to fuse the capabilities of humans and artificial intelligence (AI), empowering clients to confidently and responsibly embrace AI-driven transformation. EY.ai leverages EY’s cutting-edge technology platforms, extensive AI capabilities, and deep expertise in strategy, transactions, transformation, risk, assurance, and tax. All of these are further enriched by an expansive AI ecosystem.

EY’s substantial investments totaling US$1.4 billion have laid the foundation for the EY.ai platform. These investments have been instrumental in seamlessly integrating AI into EY’s proprietary technologies, including EY Fabric, which is trusted by over 60,000 EY clients and boasts more than 1.5 million unique users. Additionally, they have facilitated strategic technology acquisitions, with a focus on cloud and automation technologies.

Carmine Di Sibio, EY Global Chairman and CEO, says:

“AI’s moment is now. Every business is considering how it will be integrated into operations and its impact on the future. However, the adoption of AI is more than a technology challenge. That’s why EY teams help clients identify how to capture the transformative power of AI from every seat at the boardroom table and across the enterprise. It’s about unlocking new economic value responsibly to realize the vast potential of this technological evolution.”

Placing People at the Heart of AI EY is committed to harnessing the potential of its workforce through AI knowledge and skills. After a successful pilot program involving 4,200 EY technology-focused team members, the global organization is introducing a secure, large language model named EY.ai EYQ. In tandem, EY will launch tailor-made AI training and development programs for its employees.

This comprehensive learning initiative is designed to elevate and expand the AI skills of EY’s workforce, with a strong emphasis on responsible AI use. It builds upon the extensive AI, data, and analytics learning badge curriculum, which has already awarded over 100,000 credentials. Moreover, it builds upon the success of the EY Tech MBA program introduced in 2020.

Fostering an AI Ecosystem EY.ai acts as a hub for a dynamic AI ecosystem, bringing together a diverse array of business, technological, and academic partners in the AI realm. These partnerships include strategic alliances with global innovation leaders such as Dell Technologies, IBM, Microsoft, SAP, ServiceNow, Thomson Reuters, and UiPath. Furthermore, EY collaborates with emerging AI pioneers who are shaping the future of AI technology.

Building upon an existing strategic partnership, Microsoft has granted EY early access to Azure OpenAI capabilities, including GPT-3 and GPT-4. With Microsoft’s support and leveraging Azure OpenAI Services, EY teams are actively developing advanced Generative AI solutions to enhance EY’s service offerings.

EY’s alliance with Dell Technologies is committed to jointly investing in AI-focused capabilities, including Dell Generative AI Solutions. These solutions simplify the adoption of full-stack generative AI with large language models (LLMs), enabling organizations to prototype and deploy use cases on a validated architecture of purpose-built hardware, software, and embedded security optimized for generative AI.

In collaboration with Thomson Reuters, EY is expanding its role as a transformative force by combining content and insights across tax, law, global trade, and environmental, social, and governance (ESG) services. This partnership aims to accelerate the co-development of new AI-driven solutions and services.

Andy Baldwin, EY Global Managing Partner – Client Service, says:

“Empowered by a significant number of data and AI professionals, EY.ai is poised to unlock the full spectrum of knowledge and insights that EY teams can provide to companies aiming to revolutionize their operations with AI. Importantly, this is a collaborative endeavor. The EY alliance ecosystem plays a pivotal role in linking clients with the most advanced technology, infrastructure and proficiency available today. As EY.ai merges the capabilities of EY ecosystem collaborators with AI-enhanced teams, the aspiration is to deliver an unparalleled level of excellence in client service.”

Anchored by AI-Powered Solutions and Services EY.ai will be anchored by the EY.ai Confidence Index, which draws upon industry-leading practices in risk management, governance, and data management to provide comprehensive AI evaluation and monitoring. The Index will be complemented by the EY.ai Maturity Model, systematically assessing an enterprise’s standing in comparison to market and industry peers. Additionally, the EY.ai Value Accelerator will aid in prioritizing initiatives and solutions for the most significant strategic impact and growth.

EY.ai will democratize AI capabilities by integrating generative AI and advanced development tools into EY Fabric, the organization’s award-winning global technology backbone that drives 80% of EY’s $50 billion business. This integration will enable client-serving teams to respond swiftly to global business transformation needs.

EY.ai’s expanding portfolio of AI solutions and services includes:

EY Intelligent Payroll Chatbot, developed in collaboration with Microsoft, which answers complex employee payroll queries, personalizes the employee experience, and is expected to reduce the burden on employers by more than 50%. The recent release of 20 new Assurance technology capabilities across the EY organization, featuring globally scaled AI. This AI-powered capability, which leverages publicly available and EY-generated data, seamlessly integrates with the EY Assurance technology platform to assist EY Assurance professionals in risk assessment. EY Assurance is also introducing new AI-enabled capabilities in predictive analytics, content search and summarization, and document intelligence, including financial statement tie-out procedures.

Nicola Morini-Bianzino, EY Global Chief Technology Officer, says:

“EY.ai reflects the culmination of work and knowledge that the EY organization has been building for a decade. The AI capabilities that EY teams have built and work with clients to date further validates that AI is transformative. I am highly confident that a human-centered approach to transformation using AI will empower EY people, enhance the quality of client work and ultimately change our working world for the better.”

AI Credentials and Research EY is actively exploring joint research opportunities with the University of Southern California’s School of Advanced Computing. This collaboration follows the university’s launch of the US$1 billion Frontier of Computing initiative, with a focus on advancing AI technology guided by ethics and responsibility.

A Creative Campaign Unveiling AI’s Impact The launch of EY.ai will be supported by an innovative integrated marketing program centered around the creative theme of ‘The Face of the Future.’ This campaign showcases EY professionals who are empowered and augmented by AI, highlighting the many EY services that will increasingly benefit from AI enhancements. Rooted in EY’s mission to ‘Build a Better Working World,’ the campaign illustrates how the EY.ai platform can instill confidence, generate exponential value, and make a positive human impact on clients and society at large. The campaign is scheduled to go live across all channels in October.

Visit ey.ai for more information.


Notes to Editors

About EY

EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available via ey.com/privacy. EY member firms do not practice law where prohibited by local laws. For more information about our organization, please visit ey.com.

This news release has been issued by EYGM Limited, a member of the global EY organization that also does not provide any services to clients.

Media contact:

Rachel Lloyd
EY Global Media Relations and Social Media Team Leader

SOURCE: Ernst & Young Global Limited



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