Experienced Leader Wolfgang Metze Joins Deutsche Telekom as MD of Private Customers

Wolfgang Metze will take over responsibility as Managing Director Private Customers. © DTAG

(IN BRIEF) Wolfgang Metze has been appointed as the new Managing Director of Private Customers at Deutsche Telekom in Germany, starting from August 1, 2023. He will join the Telekom Deutschland management team and report directly to Srini Gopalan, Board Member for Germany. Metze will be succeeding André Almeida, who will be moving to Group Development within the company. In his new role, Metze will be responsible for overseeing Deutsche Telekom’s fixed-network and mobile communications business, including the fiber-optic roll-out, Customer Experience, and Magenta Entertainment (TV). With over 20 years of experience in various management positions, including as Chief Consumer Officer at Teléfonica Deutschland, Metze brings a wealth of expertise to the role.

(PRESS RELEASE) BONN, 7-Jun-2023 — /EuropaWire/ —  Deutsche Telekom (ETR: DTE), one of the world’s leading integrated telecommunications companies and the largest telecommunications provider in Europe by revenue, announces that Wolfgang Metze (50) is set to assume the role of Managing Director of Private Customers at Deutsche Telekom in Germany, effective August 1, 2023. This appointment will make him an integral part of the Telekom Deutschland management team, reporting directly to Srini Gopalan, Board Member for Germany at Telekom.

Metze will succeed André Almeida, who will transition to Group Development within the company as of August 1. In his new position, Almeida will oversee Investment Management and serve as Tribe Lead US, reporting to Thorsten Langheim, Board Member for USA & Group Development.

As the Director of Private Customers, Wolfgang Metze will be responsible for managing Deutsche Telekom’s fixed-network and mobile communications business. This includes formulating and executing the strategy for fiber-optic roll-out in Germany, as well as overseeing Customer Experience and Magenta Entertainment (TV) initiatives.

With over 20 years of experience in various management roles, including over a decade leading consumer-focused business areas, Metze brings a wealth of expertise to his new position. Until June 2022, he served as Chief Consumer Officer (CCO) and was a member of the Executive Board at Teléfonica Deutschland. Metze voluntarily left this role approximately one year ago to seek new challenges.

Having started his career at Deutsche Telekom/T-Mobile Deutschland in 2000, Wolfgang Metze has a background as a diploma businessman and trained banker. Prior to joining Teléfonica in 2017, he held the position of SVP Consumer Business at Telekom Deutschland.

“I would like to thank André for his outstanding leadership. André has been a huge part of the transformation journey at Telekom Deutschland. His passion for customers and the way he has driven NPS, the quality of teamwork and focus on outstanding go to market and the bold, game changing launches he has driven have together created a high performance Private Consumer Business. I am truly grateful for his passion and commitment and we will miss him. That said, I am delighted that he will move to another role within Deutsche Telekom, where I am sure he will work his magic again”, said Telekom Deutschland CEO Srini Gopalan.

“At the same time, I am delighted that Wolfgang is returning to Telekom. He is just the right person for the challenges ahead in the consumer market and in accelerating fiber rollout. Wolfgang brings a wealth of experience and has an impressive track record in strategy, governance and operational execution in multi-billion telecoms companies. He had made a lasting impression during his first time at Telekom and has also made a difference in his five years at Telefónica”, said Gopalan.

Wolfgang Metze, designated Managing Director Private Customers at Telekom in Germany: 
“My return to Telekom feels very good to me. I started here 22 years ago as a trainee, and I am now responsible for the private customer business together with a strong management team and many committed colleagues. After the great and successful time I had at Telefónica, I’m looking forward to my new role. We will turn customers into fans. We achieve this with the most customer-friendly and innovative products and services on the market and the best networks. Our customers will always be in the centre of our attention. The focus will be on profitable marketing of products for the entire household based on the most advanced fiber-optic infrastructure in Germany and the further convergence of broadband, TV, mobile communications and other services.”

André Almeida: “I would like to thank my team for giving their all for our customers every day. The further development of our MagentaEins convergence offer, our steadily growing customer base in fiber optics, or our family-friendly offers in mobile communications are milestones on the way to becoming a thoroughly customer-focused company. I would like to thank Srini and the management team for the trust they have placed in me over the past years and look forward to my new role.”

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SOURCE: Deutsche Telekom AG



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