Europrivacy certification strengthens Iberdrola’s leadership in digital transparency and customer privacy protection

Europrivacy certification strengthens Iberdrola’s leadership in digital transparency and customer privacy protection

(IN BRIEF) Iberdrola has become the first European energy company to achieve the Europrivacy European Data Protection Seal, certifying compliance with the highest privacy and data protection standards across its digital services. The certification, awarded to Iberdrola Clientes España, Curenergía and Iberdrola Clientes Portugal, covers key processes such as website browsing, chatbot interactions and email communications. Backed by the European Data Protection Board, Europrivacy is recognised across the EU and EEA. This achievement reinforces Iberdrola’s ethical digital strategy and follows the Spanish Data Protection Agency’s renewal of the company’s Binding Corporate Rules, confirming Iberdrola’s leadership in privacy protection across all countries where it operates.

(PRESS RELEASE) BILBAO, 17-Sep-2025 — /EuropaWire/ — Iberdrola has set a new benchmark in digital transparency and customer data protection by becoming the first energy company in Europe to be awarded the Europrivacy European Data Protection Seal. This official certification, endorsed by the European Data Protection Board (EDPB), highlights Iberdrola’s leadership in safeguarding personal information and its dedication to responsible digital practices.

The Europrivacy certification has been granted to Iberdrola Clientes España, Curenergía and Iberdrola Clientes Portugal. It covers the Group’s primary digital processes related to purchasing products and services, including browsing the corporate website, using the chatbot, and engaging through email communications. The recognition certifies that Iberdrola meets the strictest European standards in ensuring the rights and freedoms of individuals are fully protected when their data is processed.

Europrivacy is the first certification framework approved under Article 42.5 of the General Data Protection Regulation (GDPR), and it is valid across all Member States of the European Union and the European Economic Area. This pan-European recognition further strengthens Iberdrola’s position as a pioneer in privacy compliance within the energy sector, underscoring its commitment to security, transparency, and ethics in digital interactions.

The company’s dedication to privacy has been reinforced by the Spanish Data Protection Agency’s (AEPD) renewal of the Iberdrola Group’s Binding Corporate Rules (BCRs). These rules establish a common, robust approach to privacy management across all countries where Iberdrola operates, ensuring customers receive the same high standards of data protection worldwide.

With this milestone, Iberdrola continues to demonstrate its leadership in ethical digital strategies, setting itself apart as a model among European utilities for prioritising customer privacy and aligning business operations with the highest standards of data protection. The official Europrivacy certificate can be publicly viewed in the registry at Europrivacy Certificate Register.

Corporate Communication (contact for Media)

Tel.: +34 91 784 32 32
Mail: comunicacioncorporativa@iberdrola.es

SOURCE: IBERDROLA