Ericsson identified as a challenger in telecom IT services

  • Leading IT research and advisory company assessed Ericsson’s ability to execute and completeness of vision
  • Ericsson is using its expertise to support Communications Service Providers (CSPs) in transforming their businesses and making the most of opportunities as telecom and IT industries converge
  • Ericsson currently employs 12,000 CSI professionals worldwide and has achieved its growth in ICT both organically and through acquisitions

30-11-2012 — / — Leading IT research and advisory company Gartner has identified Ericsson (NASDAQ: ERIC) as a “challenger” in its Magic Quadrant for IT Services for Communications Service Providers (CSPs). Gartner’s Magic Quadrant analyzes 14 leading vendors of professional IT services for telecom operations management systems. IT services providers are evaluated according to their ability to execute and completeness of vision, and the Magic Quadrant is intended to help CSPs identify which vendors best meet their service needs.

Paolo Colella, Head of Consulting and Systems Integration (CSI) at Ericsson, says: “Ericsson employs world-class consulting and systems integration professionals with extensive competence and experience in supporting operators with their business transformations. Our growth in IT is demonstrated by the fact that we signed three new significant contracts for operations and business support systems, service delivery platforms and data centers in the third quarter of this year. We are proud to be recognized as a challenger in the field of IT services for CSPs.”

As mobile broadband and smartphones increase in popularity, consumers are fast becoming sophisticated users of a range of internet-based advanced communication services. The telecom and IT industries are increasingly converging, and Ericsson is using its expertise to help CSPs overcome challenges and make the most of opportunities. Ericsson does this by transforming and modernizing CSPs’ business processes and operations, management tools, networks and competence to ensure that business objectives and financial targets are met, and consumer experience expectations are fulfilled.

Ericsson currently employs 12,000 CSI professionals worldwide and has achieved its growth in ICT both organically and through acquisitions. Since 2004, Ericsson has acquired eight CSI-related companies worldwide: Audilog, TUSC, Teleca OSS, HyC, Bizitek, Pride S.p.A., inCode and Telcordia.

The acquisition of Telcordia, a global leader in the development of mobile, broadband and enterprise communications software and services, was completed on January 12, 2012. This acquisition increased Ericsson’s ability to be an end-to-end partner for CSPs, and positioned it as a leader in service fulfillment, service assurance, network optimization and real-time charging.

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Notes to editors

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Ericsson is the world’s leading provider of communications technology and services. We are enabling the Networked Society with efficient real-time solutions that allow us all to study, work and live our lives more freely, in sustainable societies around the world.

Our offering comprises services, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today more than 40 percent of the world’s mobile traffic goes through Ericsson networks and we support customers’ networks servicing more than 2.5 billion subscribers.

We operate in 180 countries and employ more than 100,000 people. Founded in 1876, Ericsson is headquartered in Stockholm, Sweden. In 2011 the company’s net sales were SEK 226.9 billion (USD 35.0 billion). Ericsson is listed on NASDAQ OMX, Stockholm and NASDAQ, New York stock exchanges.

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