Dassault Aviation to deploy dedicated technical support team to Sochi International Airport

Super Bowl XLVIII, Soccer World Cup Among Special Events Targeted in 2014

Saint-Cloud, France, 30-1-2014 — /EuropaWire/ — In preparation for the 2014 Winter Games, Dassault Aviation will deploy a dedicated technical support team to Sochi International Airport.

The airport is adding a number of new facilities, including a 4,000 square meter VIP terminal, to handle the influx of visitors expected to attend the Games, which open on February 7.

To ensure the highest level of customer service for operators attending the event, the on-site Falcon team will be supported by the Dassault Falcon Service Satellite Service Center in Moscow, which is certified to perform maintenance on all Falcon models. Additionally, spare parts from Dassault’s Paris-Le Bourget distribution center can be delivered on-site within a few hours.

“Sochi shows the extent to which Dassault Falcon is committed to ensuring its customers’ tranquility and peace of mind around the clock and around the globe, including at major international events,” said Jacques Chauvet, Senior VP worldwide customer service. “It’s a perfect example of the company’s Whatever-It-Takes® approach to product support.”

Dassault Falcon will also provide operator support at a number of other special events in the next few months, including Super Bowl XLVIII at MetLife Stadium in East Rutherford, New Jersey (February 2) and the 2014 Soccer World Cup in Brazil (June 12 – July 13). The Falcon team also supported the World Economic Forum in Davos, Switzerland, which opened on Jan 22.

In addition to routine troubleshooting assistance, Dassault Falcon’s special event, mobile support GoTeams supply a full range of AOG services, coordinating with local Authorized Service Centers and the nearest parts warehouse to ensure that the customer’s aircraft returns to service with a minimum of delay.

Note for the Editors
Dassault Falcon is the recognized global brand for Dassault business jets which are designed, manufactured and supported by Dassault Aviation and Dassault Falcon Jet Corp.

About Dassault Aviation
Dassault Aviation is a leading aerospace company with a presence in over 80 countries across five continents. It produces the Rafale fighter jet as well as the complete line of Falcons. The company employs a workforce of over 11,000 and has assembly and production plants in both France and the United States and service facilities around the globe. Since the rollout of the first Falcon 20 in 1963, over 2,250 Falcon jets have been delivered. The family of Falcon jets currently in production includes the tri-jets—the Falcon 900LX and the 7X—as well as the twin-engine 2000LXS, the Falcon 2000S and the new Falcon 5X.

About Dassault Falcon Jet
Dassault Falcon Jet Corp., is a wholly owned U.S. subsidiary of Dassault Aviation, France. Dassault Falcon Jet markets and supports the Falcon family of business jets throughout North America, South America and the Pacific Rim countries of Asia, including the People’s Republic of China.

U.S.: Andrew Ponzoni +1 201 541 4588 or Grant Kielczewski +1 201 541 4679
Dassault Falcon Jet Teterboro Airport, Box 2000 South Hackensack, NJ 07606

FRANCE: Vadim Feldzer +33 1 47 11 44 13 or Marie-Alexandrine Fouillard +33 1 47 11 64 23
Dassault Aviation 78, Quai Marcel Dassault 92552 Saint-Cloud Cedex 300 – FRANCE

Dassault Aviation to deploy dedicated technical support team to Sochi International Airport

Dassault Aviation to deploy dedicated technical support team to Sochi International Airport


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