Vietnam Airlines Enhances Payment Processing Worldwide with Expanded Partnership with Adyen

Vietnam Airlines Enhances Payment Processing Worldwide with Expanded Partnership with Adyen

(IN BRIEF) Adyen has expanded its partnership with Vietnam Airlines, enabling the airline to leverage Adyen’s global acquiring network for processing payments worldwide. The integration facilitates faster and more reliable transactions, including credit card payments and local payment methods such as Alipay and WeChat Pay. Since the partnership’s expansion, Vietnam Airlines has seen up to a 5% increase in authorization rates. This strengthened collaboration marks a key milestone in the airline’s digital transformation, improving both the passenger experience and operational efficiency.

(PRESS RELEASE) AMSTERDAM, 29-Apr-2025 — /EuropaWire/ — Adyen, the financial technology platform trusted by leading global companies, has announced the expansion of its partnership with Vietnam Airlines, the country’s flag carrier. Initially collaborating in 2017 for its gateway solution, the airline has now integrated Adyen’s global acquiring capabilities, allowing it to process transactions seamlessly across markets including Japan, Australia, the U.S., and Europe.

This expanded partnership provides Vietnam Airlines with a single integration for faster, more reliable transactions. By utilizing Adyen’s platform, the airline now accepts payments via credit cards and popular local payment methods like Alipay and WeChat Pay. Adyen’s direct connections to Visa and Mastercard card schemes help optimize local market conditions, resulting in higher authorization rates and lower transaction fees. Since the partnership expansion, Vietnam Airlines has experienced an uplift of up to 5% in authorization rates.

Bui Tran Cuong, Deputy Director of Finance and Accounting at Vietnam Airlines, commented: “Our strengthened partnership with Adyen marks an important milestone in Vietnam Airlines’ digital transformation journey. Thanks to Adyen’s global network and advanced payment solutions, we can now offer travelers worldwide a smooth, secure, and flexible payment experience. This collaboration not only enhances the passenger experience but also boosts our operational efficiency and drives innovation.”

Warren Hayashi, President of Asia-Pacific at Adyen, added: “We are thrilled to deepen our collaboration with Vietnam Airlines. This extended partnership reflects the power of effective payment solutions in helping businesses reach and serve a global customer base at scale. We are proud to support Vietnam Airlines as their trusted payments partner.”

About Adyen

Adyen (AMS: ADYEN) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, LVMH, SHEIN, Uber, L’Oréal, Cathay Pacific, Grab, Klook, and Singapore Airlines. This partnership with Vietnam Airlines as described in this merchant update underlines Adyen’s continuous growth with current and new merchants over the years.

About Vietnam Airlines

Vietnam Airlines, a member of Skyteam Alliance, is the flag carrier of Vietnam, connecting the world’s most thriving destinations with nearly 100 routes to 22 domestic and 30 international destinations in 18 countries.

Vietnam Airlines boasts one of the youngest and most modern fleets in Asia, highlighted by their Boeing 787-9 and -10 Dreamliners, Airbus A350-900 XWBs and Airbus A320, A321neos, offering impeccable level of comfort and service throughout every journey.

The carrier is recognized as one of the region’s leading airlines thanks to its modern fleet and its commitment towards innovation, digitalization and development — earning it international acclaim as validated by numerous prestigious awards including Top 25 World’s Safest Airlines for 2025, Top 20 World’s Best Airlines for 2025, World’s Best Value Premium Economy, Top 20 World’s Best Airline by Airline Ratings (2023), Global 5 Star Airline 2023, Major 5 Star Airline 2024 by APEX; Skytrax’s 4 Star Airline for four consecutive years.

Media Contact:

email: press@adyen.com

SOURCE: Adyen NV