Adecco and Salesforce Unveil New Venture to Merge Human Talent with AI for Future-Ready Workforce Management

Adecco Group Taps Jo DeBecker to Spearhead Next-Gen Workforce Solutions at Akkodis

(IN BRIEF) The Adecco Group, in collaboration with Salesforce, has launched a new venture that aims to revolutionize workforce management by combining human expertise with advanced AI agents. Leveraging Adecco’s workforce insights and Salesforce’s Agentforce platform, the company will deliver integrated solutions to enhance decision-making, streamline task allocation, and drive operational efficiency. The initiative will offer capabilities such as data-driven insights, simulation modeling, real-time recommendations, and comprehensive management of a blended human-digital workforce, accessible through platforms like Slack and via AgentExchange. This strategic move marks a significant step in evolving the future of work by fostering a seamless integration of human talent and digital intelligence.

(PRESS RELEASE) ZURICH/ SAN FRANCISCO, 27-Mar-2025 — /EuropaWire/ — The Adecco Group (SIX: ADEN), a global leader in talent solutions, today revealed the formation of a pioneering new entity—developed with strategic investments from Adecco and Salesforce. This venture is set to transform how organizations design and manage their workforces by integrating traditional human talent with cutting-edge AI agents.

Through a close collaboration with Salesforce, the new company will empower executive teams to leverage a blend of rich workforce data, provided by Adecco’s extensive expertise, and the advanced capabilities of Salesforce’s Agentforce platform. This digital labor tool enables the incorporation of autonomous AI agents into the daily workflow, ensuring an efficient and adaptive allocation of tasks between human workers and their digital counterparts.

Denis Machuel, CEO of the Adecco Group, stated, “Our new venture is about harnessing the potential of human ingenuity alongside the precision of AI. In today’s rapidly evolving workplace, it is essential that we build systems where people and technology not only coexist but complement each other to drive productivity and innovation.” He emphasized that this initiative will simplify workforce planning by delivering insights and recommendations that enable leaders to act quickly and decisively.

The company plans to integrate its solutions directly into the software platforms that businesses rely on every day—such as Slack—making it easier for teams to access AI-powered tools without disruption. Its offering is designed around four core capabilities:

• Awareness: Enabling leaders to harness data-driven insights for deploying both human and digital workers.
• Simulation: Facilitating large-scale scenario modeling for demand fluctuations, mergers and acquisitions, and long-term workforce transformations.
• Recommendation: Providing prescriptive guidance to enhance operational efficiency, drive ROI-focused automation, and dynamically allocate resources.
• Oversight: Allowing seamless management of a mixed human-AI workforce through partner collaborations.

These intelligent agents will be built on the robust Agentforce platform and made available through AgentExchange, Salesforce’s marketplace for digital labor solutions, where businesses can discover and deploy these innovations quickly. Brian Landsman, EVP & GM of Global Business Development & Partnerships at Salesforce, noted, “Our vision has always been to empower businesses through innovative, agent-first solutions. This collaboration with Adecco exemplifies how data-driven digital labor can unlock unprecedented efficiency and elevate human potential.”

Further details about the venture will be shared in the coming months.

About the Adecco Group

The Adecco Group is the world’s leading talent company. Our purpose is making the future work for everyone. Through our three global business units – Adecco, Akkodis and LHH – across 60 countries, we enable sustainable and lifelong employability for individuals, deliver digital and engineering solutions to power the Smart Industry transformation and empower organisations to optimise their workforces. The Adecco Group leads by example and is committed to an inclusive culture, fostering sustainable employability, and supporting resilient economies and communities. The Adecco Group AG is headquartered in Zurich, Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN).

Important notice about forward-looking information
Information in this release may involve guidance, expectations, beliefs, plans, intentions, or strategies regarding the future. These forward-looking statements involve risks and uncertainties. All forward-looking statements included in this release are based on information available to Adecco Group AG as of this release, and we assume no duty to update any such forward-looking statements. The forward-looking statements in this release are not guarantees of future performance and actual results could differ materially from our current expectations. Numerous factors could cause or contribute to such differences. Factors that could affect the
Company’s forward-looking statements include, among other things: global GDP trends and the demand for temporary work; changes in regulation of temporary work; intense competition in the markets in which the Company operates; integration of acquired companies; changes in the Company’s ability to attract and retain qualified internal and external personnel or clients, the potential impact of disruptions related to IT; any adverse developments in existing commercial relationships, disputes or legal and tax proceedings.

For further information please contact:

Investor Relations
investor.relations@adeccogroup.com
+41 (0)44 878 88 8

Press Office
media@adeccogroup.com
+44 20 4592 0646

SOURCE: Adecco Group